GAIA TORAH Return & Refund Policy
To protect product quality and the rights of every customer, GAIA TORAH provides a clear and transparent return and refund policy. Please read the following information carefully before making a purchase.
1、Conditions for Returns (in accordance with the Consumer Protection Act of Taiwan)
Please note: the appreciation period is not a trial period. Returned items must be in brand-new, unopened condition, with complete packaging including the product, outer box, invoice, gifts, manuals, etc.
2、Ineligible Return Scenarios
Returns or refunds will not be accepted under the following circumstances:
3、Refund Process
4、Defective or Incorrect Items
If you receive an item that is defective, damaged, or not what you ordered, please contact us within 48 hours of delivery and provide photographic proof.
We will offer either a replacement or a refund, and GAIA TORAH will cover all related shipping costs.
5、Contact Us
If you have any questions regarding returns or exchanges, please contact us at:
Email:https://www.gaiatorah.shop/contact
GAIA TORAH’s Commitment
At GAIA TORAH, we are dedicated to offering you a thoughtful and worry-free shopping experience.
We understand that every choice you make reflects your pursuit of beauty. If you have any concerns about your purchase, please don’t hesitate to reach out — we are here to help you find the most suitable solution.
Thank you for choosing GAIA TORAH.